Website privacy
Your privacy on this website
Shalom Health Care Center, Inc. (“Shalom,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit this website or use its features, such as requesting an appointment or contacting us.
Your medical information is protected separately
This policy covers information collected through our website. Your protected health information (medical records) is governed by our Notice of Privacy Practices, which describes your rights under HIPAA.
What we collect
Information we collect
Information you give us
When you use our website, you may choose to give us information — for example, when you:
- Request an appointment or contact us, providing details such as your name, phone number, email address, and reason for reaching out.
- Complete a form, including patient and school-based clinic forms, which may collect the information that form requires.
- Make a donation, where your name and contact details are collected and payments are processed by a third-party payment provider.
- Apply for a job or otherwise send us information directly.
Information collected automatically
Like most websites, we automatically collect limited technical information when you browse — such as your IP address, browser and device type, pages viewed, and the dates and times of your visits. We collect this through cookies and similar technologies to help the site work and to understand how it is used.
How we use it
How we use your information
We use the information we collect to:
- Respond to your questions and requests, and schedule or follow up on appointments.
- Process and acknowledge donations and applications.
- Operate, maintain, secure, and improve our website.
- Communicate with you about our services, and comply with legal obligations.
Cookies
Cookies and analytics
Cookies are small files stored on your device that help websites function and remember your preferences. We may use cookies and analytics tools to understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings; some parts of the site may not work as intended if you do.
Sharing
How we share information
We do not sell your personal information. We share information only as needed to operate our services and as permitted by law, including with:
- Service providers who help us run the website, forms, online scheduling, payment processing, and analytics, under agreements that protect your information.
- Authorities or others when required by law, to comply with legal process, or to protect the rights, safety, and security of our patients, staff, and community.
Other services
Third-party services and links
Some features connect you to trusted third-party services that operate under their own privacy policies — including our patient portal, online bill pay, online form and donation providers, embedded maps, and website translation. When you use those services or follow links to other websites, their privacy policies apply. We encourage you to review them.
Security & your choices
How we protect your information & your choices
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You can choose not to provide certain information, opt out of non-essential communications, and manage cookies through your browser. To ask about the information we hold about you, please contact us using the details below.
Children
Children’s privacy
Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children through this website. Requests for care on behalf of a minor are handled directly with our clinical team and the child’s parent or guardian.
Updates
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.
Contact
Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
For questions about how your medical information is used and disclosed, please see our Notice of Privacy Practices.
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